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Running a business · 3 min read

What does your invoicing routine actually cost you?

Measure your own admin time and outstanding invoices before deciding what to change. No assumed savings or industry averages.

A woman checking receipts and writing in a notebook beside her laptop
Illustrative photography · Kaboompics / Pexels

The useful question is not whether an invoice is on paper or a screen. It is whether you can find it, check its status and follow up accurately. Start by measuring your own routine.

Track the time spent on one invoice

Include preparing it, checking details, sending it, finding payment information and following up. Record several examples, including a straightforward job and one with a change to the agreed scope.

Separate time from money outstanding

Time spent on administration and unpaid invoice balances are different measures. Track them separately. A payment link makes a payment route available; it does not guarantee a payment date.

Check whether you can reconstruct a job

Choose a completed job. Can you find the agreed quote, changes, final invoice and payment record? If not, identify which part of the handover needs attention.

Use your own comparison

Repeat the same checks after changing your process. Compare like-for-like work and include software and processing costs. Your own records are a better basis for a decision than a promised saving.

Tender keeps jobs, paperwork and money connected. Read about taking payments and the accounting handover.

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