A busy diary is a reason to review capacity, rather than proof that a hire is the right next step. Work through these questions with your own records.
1. Is the demand repeatable?
Look at the jobs you completed, postponed and turned down. Separate a temporary busy spell from work you can reasonably expect to continue.
2. Have you checked the full cost?
Consider pay, employer contributions, equipment, travel and supervision. Use actual figures for the role rather than a generic percentage added to salary.
3. Could someone follow your process?
Write down how you confirm a visit, agree changes and finish the paperwork. Decide who answers the customer when something changes.
4. Have you checked your responsibilities?
The GOV.UK first-employer checklist covers employment status, affordability, workplace safety, PAYE, pensions and employers’ liability insurance. Different working arrangements have different responsibilities.
5. Is there time to support the person?
Plan for induction, questions and reviewing work. Discuss the decision with an appropriate adviser before committing, including how the business would handle a quieter period.
A clear record of jobs and paperwork is useful before growth as well as after it. Explore Tender’s job workflow.
